Overview
Integrating the BoldDesk Chat SDK into your application enables you to provide a seamless and engaging chat experience for your users. With this SDK, customers can connect with support agents in real time, ensuring faster responses and improved satisfaction.
Key Capabilities
With the SDK, you can:
- Engage in real-time conversations with your support agents.
- Share files, screenshots, or documents directly within the chat for faster issue resolution.
- Enjoy a fully branded, customizable chat interface that aligns with your app’s design.
- Receive instant notifications for new chat messages, ensuring they never miss an update.
Prerequisite
Before integrating the BoldDesk Chat SDK, ensure you have:
- A BoldDesk portal with Live Chat enabled under Admin → Channels → Live Chat.
- A valid App Key and Brand URL.
Learn more about How to Set Up Live Chat Widget in BoldDesk.
Platform Requirements
| Platform | Minimum OS Version | Language | Version |
|---|---|---|---|
| Android | API 28+ | Kotlin | 2.0+ (Gradle Compatibility) |
| iOS | 14.0+ | Swift UI | 5.3 |
| Flutter | — | Dart | Latest |
| React Native | — | JavaScript | Latest |